The American Monument Experience
American Monument understands the important role we maintain with our valued customers throughout their monument purchasing experience. We strive to assure each monument fulfills the completed expectations for every customer.
Our Mission Statement is:
To perform above and beyond our promises while providing
one-of-a-kind products and personalized services which promote valued relationships which endure for generations."
Each employee of American Monument magnifies our united commitment to our Mission Statement. Each department of American Monument recognizes the pivotal role they play to ensure that every family receives the highest level of service. We hold high standards for our company as promised in our Mission Statement.
Our caring designers and gifted artists will turn your
beautiful memories into a lasting monument.
We are Different
The key steps to the American Monument Experience start with our $2,000,000 In-Stock Inventory, which allows each customer to have the greatest selection of granite monuments of any monument company in the Western United States. We believe a family may have more choices than Gray or Black granite, unlike the normal monument and headstone companies. We stock an assortment of over 30 granite colors to choose from in widths and sizes beyond the normal expected sizes.
Caring Designers & Gifted Artisans
Our caring and well-trained Monument Designers have superior knowledge in assisting each family with personalized designs that incorporate a memorial to please generations to come. During your No Obligation Consultation, the Monument Designer may meet with you in your home with family members or at one of our Design Centers to begin the designing process. Their expertise and our large inventory with many styles will provide every family with the One-Of-A-Kind monument.
Dedicated to Customer Service
Superior Customer Service ensures that any company may succeed year after year, despite economical conditions. American Monument not only surpasses every other monument company's dedication and commitment to superior Customer Service, we believe there are very few companies throughout the United States with a higher level of Customer Service. You will find a caring, well-trained, and knowledgeable Customer Care Associate to help you in any way with your monument purchase, design confirmations, and installation questions Monday through Saturday, 8:00 am to 5:00 pm, Year-round. We are here to SERVE YOU!
Weekly, we witness customers travelling from their local communities from as far as hundreds of miles away, to meet with one of our Monument Designers and industry leading Artisans. They travel this far to witness the American Monument Experience. Our staff of seasoned Artisans is simply, "Second to None." Most monument companies depend on clip-art objects and boring, common designs. Not at American Monument. We know what makes the American Monument Experience special—Personalized Designs!
American Monument's core group of Artisans and granite production experts has been with us for over 75 combined years. Annually, we invest into Apprenticeship Programs that transfer this passion and expertise in skills that most monument companies have long abandoned. This wealth of expertise along with our phenomenal group of employees, are dedicated to your family's monument's perfection and satisfaction.
Our Installation Experts understand the final experience of healing when the monument is professionally and caringly installed for your family. These experts represent each employee of American Monument as we strived to deliver upon our Mission Statement.
Our Valued Referrals are what continually helps American Monument to see other families in need receive the greatest value in a monument purchase with our consistent American Monument Experience.
WE THANK AND APPRECIATE EACH OF YOU IN BEING ABLE TO SERVE YOU!
Devin R. Taylor, President
